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tell everyone involved in the process about the need for confidentiality.

 

decide whether or not to suspend the employee. if you decide to do so, consider sending a suspension letter.

 

decide what to say to anyone who hears of the investigation/suspension.

 

appoint someone to investigate the facts.

 

identify the relevant witnesses and/or evidence. ask the accused employee about this, too. for more information, read disciplinary process.

 

put in place the appropriate privacy and data protection safeguards.

 

search for relevant documents and/or emails as soon as possible, whilst abiding by your communications and use of equipment policy

make sure you capture time-sensitive evidence (eg auto-deleted emails and cctv).

 

interview witnesses as soon as you can, with someone to take notes.

 

prepare signed witness statements and/or interview notes straight away. 

 

think about interviewing the accused employee. read how to run a disciplinary hearing for more information.

 

if you do interview the accused employee:

  • let them know it's not a disciplinary hearing

  • have someone else in the room to take notes

  • type up interview notes straight away

read how to run a disciplinary hearing for more information.

 

look at all the evidence and decide if there’s a case to answer. if there is, go to the next step. if not, tell them that's the end of it and, if you've suspended them, then they can come back to work. 

you can consider using a disciplinary outcome letter for misconduct if the matter relates to misconduct and a disciplinary outcome letter for poor performance if the matter relates to poor performance.

 

set up a disciplinary hearing with the chairperson/decision-maker, note-taker and an hr representative.

 

write to the employee, giving details about the allegations and a hearing date, as well as copies of evidence and your disciplinary policy. tell them they have a right to bring someone with them. 

you can consider using an invitation letter to a disciplinary hearing for misconduct if the matter relates to misconduct or an invitation letter to a poor performance hearing if the matter relates to poor performance. 

read how to run a disciplinary hearing for more information.

 

at the disciplinary hearing:

  • the chairperson should begin by introducing everyone present. they should then explain the allegations and present the evidence

  • the employee should state their case and answer the allegations. let them ask questions, present evidence, call witnesses and raise points about the evidence

 

then either:

  • give the outcome verbally at the end of the meeting, or 

  • adjourn the meeting, if you need more time to investigate and/or consider. then re-convene and give the outcome verbally

 

write to the employee, letting them know what the decision is, what the penalty is and that they have a right to appeal. 

you can consider using a disciplinary outcome letter for misconduct if the matter relates to misconduct and a disciplinary outcome letter for poor performance if the matter relates to poor performance.

 

if they appeal, write back to the employee letting them know when the appeal will be and that it will be chaired by a different decision-maker. you can consider using an invitation letter to a disciplinary appeal hearing for misconduct if the matter relates to misconduct or an invitation letter to a poor performance appeal hearing if the matter relates to poor performance. 

read disciplinary appeals for more information.

 

decide whether to have a review or full re-hearing

 

once the appeal is over, write to the employee with the appeal decision and tell them that they don’t have any more right to appeal. 

 

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