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other names: warranty repair request warranty repair letter letter to request repair of an item under warranty
warranty repair request letter document preview

what is a warranty repair request letter?

if something you have under warranty broke, you may want to mail a warranty repair request letter. filing a written request is a lot more official than a phone call and can help you document the process. make sure a manufacturer or company delivers what they promise, a warranty repair request letter can help get your product fixed. 
 
warranties are a great thing, but only if the repairman actually shows up to honor them. a request to repair item under warranty can help make it happen. it can be easy to forget the details of a phone conversation, but a formal, written, letter can help ensure everyone is on the same page in addition to documenting your request. hopefully you don't have any hassle when getting something with a warranty fixed, but it's best to play it safe. what if it's something really important like your car, refrigerator, or washing machine? even a few extra days without it can be really stressful, but sending an official request the moment you need repairs can help you quickly solve the problem. a warranty repair request letter helps make it easy.

when to use a warranty repair request letter:

  • you want to request the repair or replacement of an item covered by warranty.
  • you've asked for a repair over the phone, and want to send a follow up request.

sample warranty repair request letter

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dear :

 

the enclosed , which i purchased on , is broken. as it is still covered by the original manufacturer's warranty, i request that you repair or replace it.

 

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my sales invoice and warranty number are enclosed. please ship the repaired or replaced item to me at the address on this letterhead.

 

thank you for your prompt attention.

 

sincerely,

 

 

 

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