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other names: warranty repair request warranty repair letter letter to request repair of an item under warranty
warranty repair request letter document preview

what is a warranty repair request letter?

if something you have under warranty broke, you may want to mail a warranty repair request letter. filing a written request is a lot more official than a phone call and can help you document the process. make sure a manufacturer or company delivers what they promise, a warranty repair request letter can help get your product fixed. 
 
warranties are a great thing, but only if the repairman actually shows up to honor them. a request to repair item under warranty can help make it happen. it can be easy to forget the details of a phone conversation, but a formal, written, letter can help ensure everyone is on the same page in addition to documenting your request. hopefully you don't have any hassle when getting something with a warranty fixed, but it's best to play it safe. what if it's something really important like your car, refrigerator, or washing machine? even a few extra days without it can be really stressful, but sending an official request the moment you need repairs can help you quickly solve the problem. a warranty repair request letter helps make it easy.

when to use a warranty repair request letter:

  • you want to request the repair or replacement of an item covered by warranty.
  • you've asked for a repair over the phone, and want to send a follow up request.

sample warranty repair request letter

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,

 

 

,

 

dear :

 

the enclosed , which i purchased on , is broken. as it is still covered by the original manufacturer's warranty, i request that you repair or replace it.

 

.

 

my sales invoice and warranty number are enclosed. please ship the repaired or replaced item to me at the address on this letterhead.

 

thank you for your prompt attention.

 

sincerely,

 

 

 

warranty repair request letter document preview

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