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other names: cell phone bill challenge letter
cell phone inquiry letter document preview

what is a cell phone inquiry letter?

if you've been unpleasantly surprised by your phone bill you may want to dig a little deeper with a cell phone inquiry letter. it's your tool for fighting charges and fees that shouldn't be there. maybe you need to complain about the service after one too many dropped calls - a cell phone inquiry letter helps you formally complain. 
 
are there mysterious charges appearing on your phone bill? a cell phone inquiry letter helps you complain about those calls you never made or fees that shouldn't be there. are you simply unhappy with the constant static and poor service? putting it in writing can do a lot more than calling and complaining fruitlessly. let's be honest, your smartphone is an indispensable tool. you depend on it for work, it's your go-to planner for happy hour outings, and it's never out of your sight. so why settle for erroneous charges, poor quality, or mistakes that you didn't make? you might be able to lower your bill or improve your service. a cell phone inquiry letter can help you get the ball rolling in the right direction.

when to use a cell phone inquiry letter:

  • you want to challenge an erroneous charge on your cellular phone statement.
  • you want to complain about the quality of your service.

sample cell phone inquiry letter

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,

 

 

,

 

re: account number:

 

 

i am writing this letter regarding my cellular phone service with your company. in reviewing my recent statement, i noticed that the monthly service charge was . however, my service contract indicates the monthly service charge i will be charged each month is . please send me clarification of this charge for my review.

 

please contact me if you have any questions or need additional information. or

 

thank you for your prompt attention to this matter.

 

sincerely,

 

 

 

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